Customer Testimonials
Erik was a great salesman to work with at United in Jacksonville,IL. Smooth transaction with the purchase of our new Envision! Will recommend him to friends and family
I Bought a 2015 Ford F-250 crew cab XTL super duty, exactly what I was looking for! If you want honesty, dignity, and a good soul as a car salesman go straight to Jordan! I’ve talked to quite a few salesmen in the month or two prior to purchasing my truck and Jordan is by far the nicest and most honest I’ve talked to. Not only is he just a good guy you can tell he wants to know his customers over getting the commission, it feels like he knows how it feels the be the customer and he ...
Highly recommend! Ask for Dane, he set me up with what I asked for and what I could afford. No BS, no headaches no 2nd thoughts. It was a beautiful day for car shopping, thanks Dane!
Fantastic car buying experience. Staff is friendly and helpful. They made it easy and fun!
I got a Kia k5 and it was my dream car since I was 17, I'm 23 now and I'm loving this car! It's everything I've ever wanted and I was helped so much by Devontay, he was so awesome! We went at first to get a whatever car that could last me a few years. But we ended up seeing this car in the lot and instantly I knew I was getting it. And it was so affordable for such a sick looking car! All thanks to Devontay for being such a help and being so knowledgeable ...
United Buick GMC is a great team. If you are looking for a new or used car, check them out! Ask for Kole, he is awesome!!!
Kole utter helped me so well. Amazing customer service. If you go there make sure you ask for him. Thank you sir
Had a great experience with the service department. Hunter Atwood is really good at his job. He was pleasant, considerate and professional. He kept me updated on the progress of my repair and made sure I was informed as soon as it was ready. Would definately reccomend.
Very good communication they helped me and my bf with everything we needed to figure out they don’t do you dirty like some dealerships very nice and sweet people I recommend buying a vehicle from here.
Clean service center. Nice waiting area. Great staff
I called and talked to a man named Issac in the parts department and a tech named Chris, both were very helpful, respectful and professional. Thank you guys!
Had some technical issues on our car. We arrived after the service department had closed. The sales people were very nice and were able to fix our problem. Probably the nicest group of sales guys you’ll meet!
I was pleased how quick and easy the process was. Kole was amazing and will definitely work with him again.
Kole Utter was my salesman for a GMC Sierra and was great to work with. This is a no pressure dealership , who you can tell cares about creating a great experience. Everyone I worked with was extremely friendly and helpful. When you come in, ask for Kole! We will be back!
Everyone is friendly at United. Service department is always willing to explain the services needed.
Kole Utter is a great salesman. Made the deal easy. Went over and above! Thank you
I had just begun the process of looking for a new truck and talked to Kole at United - he assured me he would work as hard as possible and do all he could to earn my business - this is something you hear often but I have to say that he and the United team exceeded my expectations - I had bought my previous truck at a large dealership and I would also say the whole process was much more enjoyable. Thanks to Kole for all his hard work !
10/10 recommend landing yourself a new ride from United. They, as a whole, ensured we were happy with everything and very easy to deal with! Kole, on the other hand, I’ve never dealt with anyone better! Hands down, the BEST salesman out there!! He went above and beyond for me, even when I was hard to deal with. There was no “fine print” details left out with him. He was straight forward about all the answers to my questions and resolved any issues immediately! I’ll definitely be returning to Kole for a future purchase. PS: Kole, I hope you ...
Kyler was easy to work with, made it a stress free experience.
What a nice young man ( Hunter Atwood)they have working in service department. He is very customer oriented and I highly recommend United Chevrolet in Jacksonville,Illinois
Kole was great! He was very helpful in answering my questions. When a few issues with the car had come up he was quick to make sure someone talked to me about getting them fixed. He made the sale comfortable and I didn’t feel any pressure at the time to purchase. He’s also been great about periodically checking in to see how things are going. This was my first Chevy purchase and I will be definitely be back again.
We had a great experience with United and our salesman Kole Utter. Kole was knowledgeable, patient, very personable and easy to work with. We are very satisfied with our vehicle purchase and would recommend Kole and United to others in the market for their next vehicle!
I love coming to this Chevy dealership. I’ve purchased 2 cars with Dane. This dealership makes sure you are taken care of and treated very well. They listen to what you are actually looking for and the quality of care and vehicles are amazing. I love that they help with transportation when your vehicle needs worked on. They will put you in a loaner vehicle as well. This dealership will be my go to when I need to buy a vehicle.
Kyler helped me pick out a reliable car that fit my price range and was super helpful and supportive throughout the whole process
Kyler was so helpful when I was looking for my new car! He was great at answering my questions and went out of his way to find the best options for me. 10/10 would recommend
Kyler was a great help. He was very honest and respectful. I appreciate your service!!
Kyler Miller was a great help when I purchased my car from United. Thorough, patient, friendly - highly recommend.
Had a great experience at United! Kole was very helpful and wanted to do the best deal for mike and I, even when I disagreed several times he always went and worked on getting a great deal, very thankful for Kole he is a very nice and trustworthy salesman! Mike and I will definitely tell everyone to shop at United and to ask for Kole! Thanks again. Very happy with our Buick Envision!!!
Kole Utter took great care of my family and I in my first experience of buying a car!! He did a great job. He was very personable and passionate.
I purchased a Chrysler 200 from here and Kole Utter found just what I was looking for. He got me the car that was perfect for me. He made me feel welcome and was very pleasant to work with . Thank you Kole!
I had a great experience at United Chevrolet . Kole Utter worked with me to get my chrysler 200 convertible. He went above and beyond to get me in the car that fit my needs. Thank you Kole. You came highly recommended!
Kole was great. I purchased a vehicle a while back and had some questions about the vehicle i couldn't figure out. Went to Kole and he showed me what to do and it took under 5 minutes! It's great having a salesman that cares after the purchase.
Great customer service Kole Utter is the man hooked me up big time when I was in time of need will most definitely be coming back to United to buy another vehicle thanks for everything
Mr Miller was a fantastic salesman, and he made the car buying process very smooth and easy and kept us informed of what was going on every step of the way. Very good experience. I would definitely buy my next car from there.
Kyler Miller is the best! He is knowledgeable about his work and has the most amazing personality for this job. He makes buying a vehicle such a fun experience. He helped my step mom Amber buy the vehicle of her dreams!
I just bought a 2024 Traverse from United, Kyler Miller was my salesman and he was wonderful. He explained all the features on the car and even took me for a drive to show me how some of them worked. He was thorough and super sweet!
Kyler & Donovan were easy to work with. We were able to negotiate a good price on a truck. Highly recommend anyone to go through United.
Working with Kyler & Donovan was our best buying experience. Kyler provided great customer service, answered any questions we had, made us feel very comfortable, and has continued to check on us since our purchase. Thanks to Kyler & Donovan working with us, we were able to purchase an amazing truck. We highly recommend purchasing at United.
I have nothing but good things to say about the guys in the service department at United Chevrolet! Special shout-out to Hunter and Josh who worked with me over a several month period after I got sold the car from hell at an unaffiliated dealership in Springfield. They were able to negotiate with said dealership and my warranty company to make sure my car was taken care of at almost no cost to me. They were so patient with my constant phone calls and questions. These two are seriously the best! Thank you for all of your help!!
This place was awesome! We went to Kyler Miller. And I highly suggest him! He helped us find the perfect car for our growing family. He made our first time buying off the lot easy. He was honest with us about which cars would be best for us and wasn’t concerned about the “bigger sale” we didn’t feel pressured or persuaded. He was patient with us as we considered our different options. The filled the gas tank, washed the car, and gave us a free first oil change. The paperwork was quick and easy. 10/10!!!
Devontay was very helpful with finding the right vehicle for me! He had great information on everything and worked with me every step, let’s just say I walked away very happy today!!
devontay dunkines was excellent!
The salesman was super friendly and helpful!
Ben, the finance manager, is excellent. Explains the product offered very well and breaks down everything in your contract/agreement. Worth buying a vehicle from United just to work with him.
Very friendly environment. Devontay went above and beyond too find the right vehicle for me. Thank you!
Everyone at United Chevrolet was amazing to work with, especially my sales associate, Kole! He went above and beyond to make sure I knew all the details of my purchase and made sure it wasn't overwhelming! Thank you Kole and the entire United team!
Dane Atwood - salesman extraordinaire- friendly, knowledgeable & professional. He made the entire experience easy, smooth & enjoyable. The entire United staff from sales to service is excellent. The only place to purchase & service your vehicles.
Rebecca, Kyler, and all the staff we dealt with during the purchase of our 2023 Buick Envision were first class. They were so nice to us that if we decide on another vehicle, the United dealership will take priority over brand name.
Kyler was very good salesperson answered all questions I had. Let me test drive all vehicles I was interested in before making my final decision. Great and friendly staff!! Very good vehicle purchasing experience.
Kole did a great job
Kole was very helpful and worked hard to help me get my car! I had a wonderful experience and would recommend to anyone looking to purchase a car!
Kyler made the buying process so easy and he was so easy to work with. We were able to get a great truck at a great price, and it checked all the boxes for us. We can not thank the team at United enough for making the buying process so easy and effortless! Would highly recommend going through Kyler at United Chevrolet!
Stopped by the other day and had a few questions about different vehicles. Kyler was able to answer them all perfectly! Next time I stop by I'll definitely be looking for him!
Kole was my salesman and he did great! He found the perfect car we were looking for even though it wasn’t actively on United’s lot. Kole consistently kept us updated throughout the process and was super easy to work with! I would recommended seeking him out to work with!
Kyler has been a huge help in narrowing down the options for my next vehicle purchase. He’s been very prompt in replying to me over the phone and I look forward to buying my next car from him!
Kyler was super easy to work with! Could not have done it without all the great help!
Kyler was great in comparing prices and helping find the best choice for me!
My brother, Kyler, has helped many people find the car that is perfect for them. He is definitely born to be a salesman. If you need new wheels, go see Kyler Miller!
Everyone was so great yesterday when I purchased my new car. The staff was super helpful especially my salesman, Kyler !! I will definitely recommend friends and family !!
Kyler was a very respectable and professional sales rep. He went above and beyond to make the deal happen! He spent well over half his Saturday getting us taken care of. I highly recommend this dealership!
I just bought a new to me 2016 GMC from United, fair price and got what I wanted out of my old truck with a great monthly payment on the new one! If anyone is looking for a new vehicle or new to them vehicle hit up Kyler he helped us so much and made the experience easy and got the numbers I want on the first try!
Kyler was amazing to work with and was a great help getting me a new vehicle 100% recommend
Excellent Sales Experience!! Dane was super easy to work with throughout the entire process. I highly recommend this dealership if you are in the market for a new Chevy, Buick, or GMC. Visited the service department today for the 1st time and I’m very impressed with that side of the dealership as well. It is honestly difficult these days to find a solid dealership with any brand, and I am happy to say I feel I found one that truly does care for their customers. 100% recommend!!
Thank you to everyone at United, especially my salesman, Kole. Couldn’t have asked for a better experience buying my first vehicle. Very helpful and understanding every step of the way!
Best car buying experience I’ve ever had! Everyone was super helpful from top to bottom. I would recommend United Chevrolet to everyone I know!
Absolutely the best place to buy and service your vehicle!
They try to work with you to fix your vehicle.
Kole was my salesman and he was great! He found a car with everything I asked for and made the process very easy and not stressful. It was in the negatives outside and he never hesitated to help me find what I wanted. I LOVE my car and I’m very happy with my experience.
Kyler Miller was helpful when we went to the dealership to look at a GMC Truck. He answered our questions and offered knowledge about the trucks features. We purchased the truckn and are very happy.
Kyler Miller was very knowledgeable and helpful through the process of purchasing our new GMC truck. It was a pleasure getting to know him.
Great service as always.
Needed a fast charge on my EV, United has the only fast charger in the area and it was only recently installed. They’re in the process of adding a card reader but they were nice enough to take a payment inside and activate the charger for me. Chevrolet is launching a lot of EVs so its great to see a nice new fast charger (60kw)!
Excellent salesmanship. Got me the vehicle I wanted and got me the best deal possible. Very easy and knowledgeable with all the paperwork! Highly recommend!!
I just recently bought a brand new car from United. Kole was the one that helped me out. I wanna say a huge thank you to everyone, especially Kole. He was so kind and helped me every step of the way. He worked his hardest to ensure I left the dealership with a smile on my face and was successful!
Kole was amazing!! He assisted my daughter (and me) in buying her brand new Malibu yesterday. He made sure she understood the fine print and he took the time to make sure she bought the vehicle of her dreams and didn’t just settle. Kole found a customer for life in us and ill recommended him to everyone. This says a lot considering how I usually have very little trust in a salesperson. Thank you again Kole! And United!
The service was very good and through. However, your star is your service team. There are not enough stars to reward the service team
Kole is the best, he was patient with me in trying to help me find the best car! He was understanding in my situation, found the best deal and answered any questions I had! Thank you Kole you are awesome!
Very pleasant and Friendly, facility very clean
Dalton went above and beyond to get my car fixed even though I didn’t have an appointment. I’m a single mom that needed to be able to get to work and he made it happen! Thank you so much!
Great place! Kole Utter was very helpful with finding me a car that fit my budget and was everything I needed. I will continue to do my business with them in the future
This place is absolutely amazing! My dealer Kole Utter is caring patient and gets you what you need! He understood my circumstances and got me my new car all in same day!
Our agent is very friendly, very accommodating and easy to deal with. He is kind and did his best to serve the best for us. The manager is great too.
Purchased a excellent condition Pontiac Solstice from United Chevrolet in Jacksonville. It was an all around great experience from top to bottom. Both sales and service were incredibly helpful and kind through the entire process. By far the best car buying experience I've had. Will never do my business anywhere else!
The service is exceptionally great and the sales people very friendly at United Buick GMC. Kyler was patient, helpful and informative with all the questions I had in looking for a new car. Definitely a 5 star dealership!
I was given very good service. United fixed an oil leak and returned my vehicle cleaned and vacuumed.
Kyler did a great job with me
Hunter in the service department took care of me every step of the way! Let me know what was going on and an accurate eta. Highly recommend these guys
The service department at United is phenomenal to work with. I had an issue with one of the wheels on my truck and Hunter got me in to remedy the problem immediately. The wheel looks just like new and I am very pleased with the end result on all levels!!
Kyler was a great salesman! Handle my purchase wonderfully.